Concepedia

Frank Ulbrich

FU

12

Publications

359

Citations

11

H-Index

2003

Active since

Affiliations

Stockholm School of Economics(Current)

Frank Ulbrich is an author at Stockholm School of Economics specializing in management, business, and strategic management.

Top concepts

ManagementBusinessStrategic ManagementService ManagementBusiness OperationsOrganizational SystemsEducationPublic PolicyService OperationsKnowledge Management

Publications per year

2003–2017

12

Publications

12

Improving shared service implementation: adopting lessons from the BPR movement

Frank Ulbrich · Business Process Management Journal · 2006 · 116 citations

Shared Service Movement, Business Intelligence, Services Management +20

Gender-specific on-line shopping preferences

Frank Ulbrich, Tina Paulsen Christensen, Linda Stankus · Electronic Commerce Research · 2010 · 57 citations

Gendered Perception, Gender Identity, Gender Studies +7

Adopting shared services in a public‐sector organization

Frank Ulbrich · Transforming Government People Process and Policy · 2010 · 50 citations

Organizations, Service Innovation, Translation Process +17

Introducing a research project on shared services in governmental agencies

Frank Ulbrich · Northumbria Research Link (Northumbria University) · 2003 · 21 citations

Public Policy, Service Governance, Management +5

Seven challenges management must overcome when implementing IT-shared services

Frank Ulbrich, Veit Schulz · Strategic Outsourcing An International Journal · 2014 · 21 citations

Services Management, Change Management (Itsm), Service Governance +19

Rows per page

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