Concepedia

Ni Luh Desiyanti

NL

1

Publications

42

Citations

1

H-Index

2018

Active since

Affiliations

Universitas Mahasaraswati Denpasar(Current)

Ni Luh Desiyanti is an author at Universitas Mahasaraswati Denpasar specializing in customer service, management, and customer satisfaction.

Top concepts

BusinessMarketingManagementService QualityCustomer ServiceConsumer ResearchService MarketingMarketing StrategyCustomer Satisfaction

Publications per year

2018–2018

1

Publications

1

Effect of Service Quality on Customer Satisfaction, Customer Delight and Customer Loyalty (Study on LPD Desa Adat Sembung and LPD Desa Adat Seseh)

Ni Luh Desiyanti, I Nengah Sudja, Luh Kadek Budi Martini · International Journal of Contemporary Research and Review · 2018 · 42 citations · Full text

Customer Satisfaction, Service Quality, Service Research +11

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