Concepedia

Ismah Osman

IO

15

Publications

459

Citations

13

H-Index

2009

Active since

Affiliations

Universiti Teknologi MARA(Current)

GIFT University

Airlangga University

Yale University

University of Oulu

Ismah Osman is an author at Universiti Teknologi MARA specializing in business, marketing, and management.

Top concepts

BusinessMarketingManagementService QualityCustomer SatisfactionConsumer ResearchConsumer BehaviorMarketing StrategyHealthFinance

Publications per year

2009–2024

15

Publications

15

Customers Satisfaction in Malaysian Islamic Banking

Ismah Osman, Husniyati Ali, Anizah Zainuddin et al. · International Journal of Economics and Finance · 2009 · 109 citations · Full text

Customer Satisfaction, Fintech, Service Quality +11

Public Transport Services in Klang Valley: Customer Expectations and Its Relationship Using SEM

Rohana Kamaruddin, Ismah Osman, Che Anizaliana Che Pei · Procedia - Social and Behavioral Sciences · 2012 · 49 citations · Full text

Customer Satisfaction, Consumer Research, Customer Satisfactions +17

Family Food Consumption: Desire towards Convenient Food Products

Ismah Osman, Suriati Osman, Imani Mokhtar et al. · Procedia - Social and Behavioral Sciences · 2014 · 47 citations · Full text

Food Choice, Nutrition, Food Marketing +15

Customer Expectations and its Relationship Towards Public Transport in Klang Valley

Rohana Kamaruddin, Ismah Osman, Che Anizaliana Che Pei · Journal of ASIAN Behavioural Studies · 2017 · 44 citations · Full text

Customer Satisfaction, Consumer Research, Customer Satisfactions +17

<i>Halal</i> Certification: An Exploratory Study on Non-Certified Restaurants

Herwina Rosnan, Ismah Osman, Norzanah Mat Nor et al. · Advanced Science Letters · 2015 · 25 citations

Health Sciences, Hospitality Marketing, Business +9

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