Concepedia

Michael Volkov

MV

Statistics

Publications

9

Citations

275

H-Index

9

Active since

2001

Affiliations

University of the Sunshine Coast(Current)

Deakin University

Federation University

RMIT University

University of Southern Queensland

Michael Volkov is an author at University of the Sunshine Coast specializing in communication, education, and marketing.

Top concepts

EducationMarketingCommunicationConsumer ResearchArtsManagementAdvertisingMarketing CommunicationAdvertising EffectivenessCulture

Publications per year

2001–2021

9

Publications

9

Assessment of online reflections: Engaging English second language (ESL) students

Dawn Birch, Michael Volkov · Australasian Journal of Educational Technology · 2007 · 59 citations · Full text

Second Language Learning, Esl Students, Second Language Education +15

Teamwork benefits in tertiary education

Arabella Volkov, Michael Volkov · Education + Training · 2015 · 56 citations

Group Assessment, Project Management, Education +20

Complaint behaviour: a study of the differences between complainants about advertising in Australia and the population at large

Michael Volkov, Debra Harker, Michael Harker · Journal of Consumer Marketing · 2002 · 44 citations

Customer Satisfaction, Consumer Uncertainty, Targeted Advertising +19

Who's complaining? Using MOSAIC to identify the profile of complainants

Michael Volkov, Debra Harker, Michael Harker · Marketing Intelligence & Planning · 2005 · 26 citations

Consumer Study, Consumer Research, Communication +18

Longing for connection: University educators creating meaning through sharing experiences of teaching online

Brandi Fox, Margaret Bearman, Robin Bellingham et al. · British Journal of Educational Technology · 2021 · 22 citations · Full text

E-learning, Contemporary Higher Education, Education +21

1–5 of 9