2
Publications
33
Citations
2
H-Index
2022
Active since
Affiliations
Luce Drouet is an author at University of Luxembourg specializing in human-computer interaction, design thinking, and communication.
Top concepts
DesignCommunicationDesign ThinkingUser ExperienceProduct ExperienceHuman-computer InteractionEmpathyTourismBusinessMarketing
Publications per year
2022–2022
2
2
Physical Journey Maps: Staging Users’ Experiences to Increase Stakeholders’ Empathy towards Users
Carine Lallemand, Jessie Lauret, Luce Drouet · CHI Conference on Human Factors in Computing Systems Extended Abstracts · 2022 · 14 citations · Full text
Customer Experience, Customer Satisfaction, Sensory Experiences +28
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