Concepedia

Author

Monireh Samea

University of Isfahan

Also Known As

Monireh Samea

2

Publications

132

Citations

2

H-Index

10

Concepts

All Affiliations

University of Isfahan
MS

About

Monireh Samea is an author at University of Isfahan specializing in customer satisfaction, total quality management, and business.

Top Concepts

#ConceptH-IndexPublicationsCitations

1

Business

2

2

132

2

Management

2

2

132

3

Marketing

2

2

132

4

Service Quality

2

2

132

5

Engineering

1

1

10

Monireh Samea

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2

Publications

132

Citations

2

H-Index

YearCitations

Developing the Models of Service Quality Gaps: A Critical Discussion

Arash Shahin, Monireh Samea

Business Management and Strategy

2010

122

An integrated approach for service quality and effectiveness improvement with a case study in the recycling pavilion service process of Isfahan municipality

Arash Shahin, Ali Attafar, Monireh Samea

Measuring Business Excellence

2012

10

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