Concepedia

Arash Shahin

AS

103

Publications

3.7K

Citations

33

H-Index

2003

Active since

Affiliations

University of Isfahan(Current)

Islamic Azad University of Najafabad

Islamic Azad University, Isfahan

Arash Shahin is an author at University of Isfahan specializing in management, business, and marketing.

Top concepts

BusinessManagementMarketingEngineeringCustomer SatisfactionTotal Quality ManagementSystems EngineeringSupply Chain ManagementService QualityIndustrial Engineering

Publications per year

2003–2023

103

Publications

103

Prioritization of key performance indicators

Arash Shahin, Mohammad Ali Mahbod · International Journal of Productivity and Performance Management · 2007 · 242 citations

Total Quality Management, Engineering, Quality Metric +23

Integration of FMEA and the Kano model

Arash Shahin · International Journal of Quality & Reliability Management · 2004 · 184 citations

Customer Satisfaction, Engineering, Risk Analysis +22

SERVQUAL AND MODEL OF SERVICE QUALITY GAPS: A FRAMEWORK FOR DETERMINING AND PRIORITIZING CRITICAL FACTORS IN DELIVERING QUALITY SERVICES

Arash Shahin · 2003 · 175 citations

Total Quality Management, Customer Satisfaction, Service Quality +8

Corporate governance as a critical element for driving excellence in corporate social responsibility

Arash Shahin, Mohamed Zairi · International Journal of Quality & Reliability Management · 2007 · 133 citations

Critical Element, Education, Organizational Behavior +19

The Application of Mamdani Fuzzy Inference System in Evaluating Green Supply Chain Management Performance

Ehsan Pourjavad, Arash Shahin · International Journal of Fuzzy Systems · 2017 · 133 citations

Fuzzy Multi-criteria Decision-making, Fuzzy Logic, Engineering +12

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