Azize Şahin

The Effects of Brand Experiences, Trust and Satisfaction on Building Brand Loyalty; An Empirical Research On Global Brands

Azize Şahin, Cemal Zehir, Hakan Kitapçı · Procedia - Social and Behavioral Sciences · 2011 · 531 citations · Full text

Building Brand Loyalty, Customer Satisfaction, International Marketing +22

The Effects of Brand Communication and Service Quality In Building Brand Loyalty Through Brand Trust; The Empirical Research On Global Brands

Cemal Zehir, Azize Şahin, Hakan Kitapçı et al. · Procedia - Social and Behavioral Sciences · 2011 · 215 citations · Full text

Customer Satisfaction, Automotive Industry, Consumer Research +19

The effects of brand experience and service quality on repurchase intention: The role of brand relationship quality

Azize Şahin, Cemal Zehir, Kitapccedil ı Hakan · AFRICAN JOURNAL OF BUSINESS MANAGEMENT · 2012 · 84 citations · Full text

Creating Commitment, Trust and Satisfaction for a Brand: What is the Role of Switching Costs in Mobile Phone Market?

Azize Şahin, Hakan Kitapçı, Cemal Zehir · Procedia - Social and Behavioral Sciences · 2013 · 36 citations · Full text

Customer Satisfaction, Digital Marketing, Consumer Research +17

Investigating the Impacts of Brand Experience and Service Quality

Azize Şahin, Hakan Kitapçı, Erkut Altındağ et al. · International Journal of Market Research · 2017 · 34 citations

Customer Satisfaction, Relationship Marketing, Brand Equity +12