Concepedia
Statistics
Publications
1
Citations
774
H-Index
Active since
1993
R Blauth is an author specializing in service quality, customer satisfaction, and marketing.
Top concepts
BusinessMarketingService QualityCustomer Satisfaction
Publications per year
1993–1993
KANO’S METHODS FOR UNDERSTANDING CUSTOMER-DEFINED QUALITY
Christopher A. Berger, R Blauth, Davi da Silva Böger · Medical Entomology and Zoology · 1993 · 774 citations
Customer Satisfaction, Service Quality, Business +3
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