Hazel-Anne M. Johnson

Service with a smile: Do emotional intelligence, gender, and autonomy moderate the emotional labor process?

Hazel-Anne M. Johnson, Paul E. Spector · Journal of Occupational Health Psychology · 2007 · 425 citations

Emotional Exhaustion, Emotional Labor Process, Social Psychology +20

Comparison of trait and ability measures of emotional intelligence in medical students

Michael Τ. Brannick, Monika M. Wahi, Melissa Arce et al. · Medical Education · 2009 · 117 citations

Mentoring and Protégé Narcissistic Entitlement

Tammy D. Allen, Hazel-Anne M. Johnson, Xian Xu et al. · Journal of Career Development · 2008 · 41 citations

Personality Psychology, Protégé Mentoring Outcomes, Social Psychology +13

The Story Behind Service With A Smile: The Effects of Emotional Labor on Job Satisfaction, Emotional Exhaustion, and Affective Well-Being

Hazel-Anne M. Johnson · Digital Commons - University of South Florida (University of South Florida) · 2004 · 20 citations · Full text

Improving the definition, measurement and application of emotional intelligence

Paul E. Spector, Hazel-Anne M. Johnson · Digital Commons - University of South Florida (University of South Florida) · 2006 · 18 citations