Concepedia

Robert A. Novack

RA

Statistics

Publications

9

Citations

435

H-Index

9

Active since

1991

Affiliations

Pennsylvania State University(Current)

Robert A. Novack is an author at Pennsylvania State University specializing in business, logistics, and management.

Top concepts

BusinessLogisticsManagementSupply Chain ManagementMarketingSupply ChainEngineeringSystems EngineeringCustomer SatisfactionLaw

Publications per year

1991–2004

9

Publications

9

CREATING LOGISTICS VALUE: THEMES FOR THE FUTURE

Robert A. Novack, C. John Langley, Lloyd M. Rinehart · PROTOPLASMA · 1995 · 98 citations

AN INTERNAL ASSESSMENT OF LOGISTICS VALUE

Robert A. Novack, Lloyd M. Rinehart, C. John Langley · Journal of Business Logistics · 1994 · 83 citations

An Internal Assessment, Value Theory, Management +6

Airline market share and customer service quality: a reference-dependent model

Yoshinori Suzuki, John E. Tyworth, Robert A. Novack · Transportation Research Part A Policy and Practice · 2001 · 79 citations

Customer Satisfaction, Quality Cost, Service Quality +7

AN EMPIRICAL ANALYSIS OF WAREHOUSE MEASUREMENT SYSTEMS IN THE CONTEXT OF SUPPLY CHAIN IMPLEMENTATION

Allen W. Kiefer, Robert A. Novack · 1999 · 59 citations

Logistics Processes, Inventory Management, Supply Chain Performance +14

THE CHALLENGES OF IMPLEMENTING THE PERFECT ORDER CONCEPT

Robert A. Novack, Douglas J. Thomas · 2004 · 36 citations

Engineering, Performance Measurement, Business Analytics +18

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