OLA Quarterly

Laughter: The Best Medicine?

Barbara A. Butler · 2005 · 37 citations · Full text

Best Medicine, Alternative Medicine, Treatment Option +3

Access to electronic, information, services, and networks: An interpretation of the Library Bill of Rights

Donna Reidy Pistolis · 1996 · 15 citations · Full text

Public Policy, Information Service, Library Bill +8

Talking With the Enemy

Bruce Flath · 2007 · 14 citations · Full text

Human Communication, Dialogue Management, Education +5

Introverts and Customer Service in the Library: An Unexpected Fit

Robin Milford, Tania Wisotzke · 2011 · 12 citations · Full text

Unexpected Fit, Customer Satisfaction, Customer Experience +8

National Survey Documents Effects of Internet Use on Libraries

Daniel Greenstein, Leigh Watson Daly · 2002 · 12 citations · Full text

Public Policy, Social Media, Internet Science +6