Industrija

Regulation of British telecommunications

Predrag Jovanović · 1992 · 78 citations

Market Regulation, Communication, Technology Law +16

Analysis of tangible and intangible hotel service quality components

Dražen Marić, Veljko Marinković, Radenko Marić et al. · 2016 · 44 citations · Full text

Total Quality Management, Customer Satisfaction, Service Quality +14

Innovativeness and competitiveness of the Western Balkan countries and selected EU member states

Danijela Despotović, Slobodan Cvetanović, Vladimir Nedić · 2014 · 36 citations · Full text

Innovation Management, Economic Growth, Industrial Organization +21

Measures of small business success/performance: Importance, reliability and usability

Božidar Leković, Slobodan Marić · 2015 · 36 citations · Full text

Reliability, Customer Satisfaction, Productivity +15

Chatbots and virtual assistant in Indian banks

Singh Pal, Devender Singh · 2019 · 29 citations · Full text

Conversational User Interface, Fintech, Chatbot +15