Regulation of British telecommunications

Predrag Jovanović

Industrija

Market RegulationCommunicationTechnology LawIndustrial OrganizationNet Neutrality +14

Analysis of tangible and intangible hotel service quality components

Dražen Marić, Veljko Marinković, Radenko Marić, +1

Industrija

Total Quality ManagementCustomer SatisfactionService QualityService ResearchHotel Management +12

Measures of small business success/performance: Importance, reliability and usability

Božidar Leković, Slobodan Marić

Industrija

ReliabilityCustomer SatisfactionProductivitySmall BusinessesFirm Performance +13

Innovativeness and competitiveness of the Western Balkan countries and selected EU member states

Danijela Despotović, Slobodan Cvetanović, Vladimir Nedić

Industrija

Innovation ManagementEconomic GrowthIndustrial OrganizationProductivityWestern Balkan Countries +19

Chatbots and virtual assistant in Indian banks

Singh Pal, Devender Singh

Industrija

Conversational User InterfaceFintechChatbotEngineeringVirtual Assistants +13

Sustainable management of water resources in Prokletije region

Svetlana Stevović, Hranislav Milošević, Ivan Stevović, +1

Industrija

EngineeringEnvironmental Impact AssessmentSustainable DevelopmentEnvironmental EconomicsWater Energy +15

The influence of knowledge economy development on competitiveness of southeastern Europe countries

Krstić Bojan, Tanja Stanišić

Industrija

Southeastern Europe CountriesEconomic DevelopmentKnowledge CreationKnowledge ProductionEconomic Growth +19

Credit scoring using ensemble of various classifiers on reduced feature set

Shashi Dahiya, S. S. Handa, Netra Pal Singh

Industrija

EngineeringMachine LearningFeature SelectionEnsemble MethodsCredit Score +18

Evolution of knowledge management

Branislav Mašić, Sandra Nešić, Davor Nikolić, +1

Industrija

Organizational CommunicationBusiness IntelligenceKnowledge SharingKnowledge CreationManagement +11

Customer relationship management in banking industry: Modern approach

Jelena Cvijović, Milica Kostić-Stanković, Marija Reljić

Industrija

Customer ExperienceRelationship MarketingCustomer SatisfactionBanking SectorManagement +8