A equipe de enfermagem e a comunicação não verbal

Abstract

To characterize nonverbal communication within the nursing staff. METHODS: Qualitative and descriptive research, conducted with twenty five nursing professionals of the medical clinic's staff from a university hospital. A semi-structured interview and participant observation were performed, and thematic content analysis was applied to the data. RESULTS: The research subjects most commonly used the verbal complement. The tone of voice, the fixed stare, the distance from the person with whom the nurse is communicating, and the touch emerged as important nonverbal elements of the communication process. CONCLUSION: Nonverbal communication confirmed its importance in the communication process in such a way as to become clear and effective and to achieve its core purpose.