Journal of airport management · 2012 · 10 citations · 0 references
PlanningSystems EngineeringTransportation PlanningTransportTransportationTransportation EngineeringTraffic Flow AnalysisTraffic Flow ManagementTraffic Flow TheoryTransport ModelingTransport ModellingTransport OperationsCustomer Flow ManagementPassenger Flow PlanningReal-time Passenger InformationReal-time Traffic Information SystemsTraffic Flow ForecastingTraffic Flow PredictionTraveler Information Systems
This paper describes Fraport's practical approach towards the implementation of a comprehensive passenger flow management solution. The combination of data preparation, forecasting and simulation, in conjunction with real-time information regarding the terminal situation, helped to improve passenger service. An approach, not used before at airports to forecast the distribution of passengers within terminal buildings in almost real-time, is introduced. Further extension of the programme, in the future, could be to use derived data to provide information to passengers directly, eg by the use of smartphones.