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A novel user-generated content-driven and Kano model focused framework to explore the impact mechanism of continuance intention to use mobile APPs

Customer SatisfactionMobile MarketingMobile CommerceNovel User-generated Content-drivenTechnology Acceptance ModelInteractive MarketingKano ModelMotivationUser ExperienceManagementUser AcceptanceContinuance IntentionCommunicationMarketingConsumer Engagement