Publication | Closed Access
From a functional service to an emotional ‘saviour’: A structural analysis of logistics values for in-home consumers
18
Citations
72
References
2024
Year
Customer ExperienceCustomer SatisfactionConsumer Decision MakingManagementConsumer ResearchStructural AnalysisLogisticsSupply ChainConsumer BehaviorFunctional ServiceSupply Chain ManagementBusinessLogistics ServiceLogistics ValuesMarketingService Environment
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