European Management Review · 2023 · 25 citations · 39 references
BusinessComputer ScienceDecision SciencesArtificial IntelligenceDecision MakingDecision TheoryCreative Decision MakingDecision Under UncertaintyDecision-making ModelsDecision-making Under UncertaintyManagerial Decision MakingUncertainty ReasoningAi Decision SupportDecision Support Under UncertaintyDecision Under Deep UncertaintyHuman IntelligenceHuman-ai Decision MakingHuman-ai Decision SupportHuman-in-the-loop Decision MakingRapid Experimentation
Abstract Artificial intelligence (AI) offers new possibilities to augment human decision‐making under radical uncertainty. This viewpoint commentary explores how AI can relax limits of bounded rationality. It offers a framework for analyzing how AI can support human decision‐makers confronted with deep uncertainty by bolstering key decision‐making sub‐processes. Specifically, AI can help set agendas by scanning environments, formulate problems by providing contextual insights, identify creative alternatives through combinatorial abilities, select options by modelling scenarios and enable rapid experimentation cycles. Connecting the role of AI with the contributions in this special issue, this viewpoint commentary concludes by outlining directions for future research regarding the function of AI and augmented human intelligence in decision‐making under conditions of radical uncertainty.
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