ICST Transactions on Scalable Information Systems · 2023 · 29 citations · 39 references
BusinessBusiness EconomicsInformation SystemsE-commerce SystemsEdge ComputingInformation Systems StrategyEdge ArchitectureEdge Computing InfrastructureEdge InfrastructureCustomer Retention ManagementEdge Computing ArchitecturesEdge Computing NetworksOperational EfficiencyResponsivenessScalable Edge Systems
INTRODUCTION: Edge Computing brings better responsiveness and faster customer experiences, while Scalable Information Systems enable efficient business growth management. OBJECTIVE: This research analyzes the economic impact of using Edge Computing in E-Commerce businesses and reveals the advantages of Scalable Information Systems. METHOD: The research approach used is a mixed-method, which includes quantitative data analysis and interviews with key stakeholders in five E-Commerce companies. RESULTS: The research results show increased responsiveness, operational efficiency, cost savings, enhanced data security, and better customer retention due to the implementation of Edge Computing. Scalable Information Systems also help E-Commerce companies manage rapid business growth flexibly. CONCLUSION: This technology provides significant and relevant advantages in improving company performance and competitiveness in a competitive E-Commerce context.
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Wazir Zada Khan, Ejaz Ahmed, Saqib Hakak et al. · Future Generation Computer Systems · 2019 · 1.1K citations