Challenges and Benefits of Internal Investigations in Business Management: Fostering a Culture of Corporate Integrity

Abstract

An internal investigation is not a simple step within a company because it involves a multitude of situations that need to be considered and evaluated before the investigative process begins. It can be an important instrument in the process of business management as it aids in decision-making regarding risks that may jeopardize the sustainability of the business. One aspect that must be taken into account is the lack/omission of cooperation from those who are knowledgeable about the facts. This lack/omission usually occurs out of fear of involvement in embarrassing situations that may compromise colleagues and the employee themselves. Therefore, creating a culture of corporate integrity can make all the difference so that employees feel psychologically safe to speak about wrongdoings, often only known by them.