Concepedia

Breaking the Cycle of Failure in Services

Leonard A. Schlesinger, James L. Heskett

Journal of neurosurgery · 1991 · 363 citations · 0 references

Concepts

BusinessSystems EngineeringFault ToleranceFault-tolerant ComputingFault-tolerant SystemsAvailabilityAvailability EngineeringOperational FailureService FailureService OperationService RecoveryService Availability