Concepedia
Technological Forecasting and Social Change · 2022 · 95 citations · 65 references
Customer SatisfactionFintechMobile CommerceTechnology Acceptance ModelPayment SystemUser AcceptanceUser ExperienceBusinessMarketingExtended Tam
65
The theory of planned behavior
Icek Ajzen · Organizational Behavior and Human Decision Processes · 1991 · 81.2K citations
Behavioral Sciences, Behavior Management, Behavioral Decision Making +6
Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology
Fred D. Davis · MIS Quarterly · 1989 · 61.4K citations
User Acceptance of Computer Technology: A Comparison of Two Theoretical Models
Fred D. Davis, Richard P. Bagozzi, Paul R. Warshaw · Management Science · 1989 · 24.9K citations
Customer Satisfaction, Behavioral Decision Making, Consumer Research +20
A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies
Viswanath Venkatesh, Fred D. Davis · Management Science · 2000 · 21.6K citations · Full text
Customer Satisfaction, Innovation Adoption, Behavioral Decision Making +21
Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation
Gary C. Moore, Izak Benbasat · Information Systems Research · 1991 · 9K citations
Customer Satisfaction, Innovation Adoption, Digital Marketing +22