Macrocognition

Gary Klein, K Ross, B. Moon, D.E. Klein, Robert R. Hoffman, E. Hollnagel

IEEE Intelligent Systems · 2003 · 253 citations · 10 references

Concepts

Abstract

If we engineer complex cognitive systems on the basis of mistaken or inappropriate view's of cognition, we can wind up designing systems that degrade performance rather than improve it. The results stemming from the application of any cognitive systems engineering methodology will be incomplete unless they include a description of the cognition that is needed to accomplish the work. The concept of macrocognition is a way of describing cognitive work as it naturally occurs.

References

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