Victimization Online: The Downside of Seeking Human Services for Women on the Internet

Abstract

This article describes the problems and dangers that may be encountered when women seek health and human services on the Internet. Issues related to online counseling and online self-help groups include: difficulties in ascertaining the credentials and identity of service providers, accessing inaccurate information, reliance on untested methods, difficulties in online assessment, exposure to disinhibited communication, development of inappropriate online relationships, and lack of standards and regulation regarding online human service practice. In addition, potential victimization of women users of the Internet through loss of privacy, cyberstalking, and identity theft is described. Guidelines and resources for prevention of online victimization are presented.