Publication | Open Access
The influence of Internet shopping and use of credit cards on gender differences in compulsive buying
23
Citations
72
References
2022
Year
Customer SatisfactionDigital MarketingSocial PsychologyConsumer ResearchCredit Card PossessionOnline Customer BehaviorBuying BehaviorSocial SciencesGender IdentityGender StudiesCompulsive ShoppingManagementConsumer BehaviorBehavioral SciencesCredit CardsInternet ShoppingGender DifferencesSexual BehaviorMarketingPurpose Buying BehaviorBehavioral EconomicsTechnological AddictionInternet Addiction Disorder
Purpose Buying behavior has been significantly altered by technological developments as a result of the rise of the Internet. Online buying behavior is also inextricably linked to electronic payment systems, such as credit cards. This paper investigates how credit-card systems and online shopping increases compulsive buying of female and male consumers. Design/methodology/approach In the current study, the authors tested the influence of credit card possession and the role of Internet shopping on gender differences in compulsive buying in a representative German sample ( n = 1,038). Binary logistic regression analysis and moderator analysis were applied. Findings As predicted, Internet shopping increased compulsive buying, but the association was the same for females and males. Further, credit card possession moderated the effect of gender on compulsive buying, with females showing a higher proneness to compulsive buying. Originality/value This research, which is based on a representative population study, contributes to the understanding of the role of credit cards and the one of online shopping in developing compulsive buying patterns among female and male consumers.
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