Journal of Travel Research · 2021 · 37 citations · 69 references
ManagementTourism ManagementGuest Experience ManagementPhenomenologyTourismAesthetic ExperienceTourist BehaviorPhenomenological InterpretationPhenomenological InterviewsPhenomenological Models
Research that conceptualizes tourist extraordinary experiences both from the structural and anti-structural perspective is limited in the tourism literature. The purpose of this research is to develop a new theoretical perspective that re-conceptualizes our understanding of tourists’ extraordinary experience by taking into consideration both the structural and anti-structural elements of an experience. It draws on phenomenological interviews with 26 food tourists. The study finds that extraordinary experience consists of elements such as profaneness, collaborative interactions and conflict-easing, which represent both the structural and anti-structural elements. The findings of this study allow us to question whether extraordinary experience is purely structural or anti-structural as suggested by previous research. Rather, based on the findings, we argue that extraordinary experience is the positive co-existence of both the ordinary and the non-ordinary. As a result, we use the term “synstructure” to conceptualize the tourist extraordinary experience.
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