2001 · 80 citations · 3 references
BusinessInformation SystemsInformation TechnologyUser Experience DesignAdaptive InterfacesAdaptive ManagementAdaptive User InterfacesApplication ArchitectureDecision Support System EvaluationService EvaluationAdaptation Decision-makingAdaptation Performance EvaluationAdaptation Performance MetricsAdaptive Decision Support SystemsAdaptive Service SystemsAdaptive Software InterfacesEmpirical Evaluation
Abstract. In this paper we present an empirical study of the InterBook system to demonstrate the benefits of the layered evaluation framework, where the success of adaptation is addressed at two distinct layers: (i) interaction assessment, and (ii) adaptation decision making. 1 Introduction to Layered Evaluation Adaptivity, i.e. the automatic run-time, or use-time adaptation, lying at the heart of adaptive and intelligent applications and services, can be characterized by (the interaction of) two main distinct high-level phases, namely interaction assessment and adaptation decision making, as shown in Figure 1 [1].
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