e-Service Journal · 2011 · 38 citations · 37 references
ManagementManagement Information SystemsPublic AdministrationTax AdministrationTaxationAdoption MeasurementElectronic Data InterchangeTax Administration Information SystemsTechnology AdoptionE-file Reporting SystemsE-filing SystemsEdi AdoptionElectronic Tax Payment Systems
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User Acceptance of Information Technology: Toward A Unified View1
Venkatesh · MIS Quarterly · 2003 · 42.5K citations
Self-efficacy mechanism in human agency.
Albert Bandura · American Psychologist · 1982 · 15.2K citations