Determinants of a mobile phone-based Interactive Voice Response (mIVR) system for monitoring childhood illnesses in a rural district of Ghana: Empirical evidence from the UTAUT model

Abstract

The perceived usefulness of the mIVR system, ease of use, social influences, and facilitating conditions are key determinants of users' attitude and use of mIVR system. These relationships are significantly moderated by users' phone experience and wealth status.