Jennifer for COVID-19: An NLP-Powered Chatbot Built for the People and by the People to Combat Misinformation

Abstract

Just as SARS-CoV-2 continues to infect a growing number of people around the world, harmful misinformation about the outbreak also continues to spread. We designed and built Jennifer chatbot to provide easily accessible information from reliable resources to answer questions related to the current COVID-19 pandemic. It covers a wide variety of topics, from case statistics to best practices for disease prevention and management.