From Networking to Mitigation: The Role of Social Media and Analytics in Combating the COVID-19 Pandemic

Abstract

Due to quarantine and social distancing, people are attached to and rely on social media more than ever before. The main goal of this paper is to highlight several important areas of research on studying Covid-19 through the lens of social media for information system researchers and call for more future research. The paper will not only discuss their significance and urgency, but also shed light on existing work and potential future research issues and challenges.