Usability and Design Issues of Mobile Assisted Language Learning Application

Abstract

This paper aims to look at teachers, government officials, and students for Literacy & Numeracy Drive (LND), a smartphone app for students in Punjab province, Pakistan, to teach languages and math. Furthermore, to recognize LND usability and design problems while its use for grade three in schools. As the usability and design issues of LND were not discussed since the launch of this application. The methodology for this study is the questionnaire for teachers and semi-structured interviews for government officials of District Sheikhupura and students. The result shows that LND has various usability and design problems in its current form, i.e., buttons, icons, color schemes, sluggish performance, and fonts. Besides, teachers, government officials, and students suggested that game-based learning consists of an interactive interface, phonics, key animations to be created and adopted. Highly engaging and appealing delivery of the curriculum and improvements in the appraisal will improve the participation of students and deliver better outcomes.