E-commerce implementation in supporting business services strategy (case study at petshop gifaro evidence)

Abstract

Abstract The aim of this paper is introduced the importance of information technology for all petshop business units. Givaro Petshop is a business to provides products for the needs of pet supplies and pet care services. Recently the Givaro Petshop still managed product inventory manually. To improve the business, Givaro Petshop need an e-commerce website that can improve the effectiveness of business processes.The development of the Givaro Petshop e-commerce website uses Systems Development Life Cycle (SDLC) with the Rapid Application Development Prototyping methodology. The results of this study are an e-commerce website that can be used to record inventory of products owned, record sales transactions, receive orders for animal care services, manage various reports needed and provide information to the general public.