Concepedia

Improving the paediatric surgery patient experience: an 8-year analysis of narrative quality data

Julie M. Robillard, Stephanie Bourne, Mallorie T. Tam, Patricia Page, Elizabeth A. Lamb, Carmina Gogal, Erik D. Skarsgard, Kourosh Afshar

BMJ Open Quality · 2020 · 15 citations · 14 references

DOIFull text

Open access

Abstract

Recording and analysing patient experience data as part of validated quality improvement programmes such as ACS NSQIP can provide valuable and actionable information to improve quality of care.

References

14

The Patient Experience and Health Outcomes

Matthew P. Manary, William Boulding, Richard Staelin et al. · New England Journal of Medicine · 2012 · 830 citations

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Does Surgical Quality Improve in the American College of Surgeons National Surgical Quality Improvement Program

Bruce L. Hall, Barton H. Hamilton, Karen Richards et al. · Annals of Surgery · 2009 · 745 citations

Relationship between patient satisfaction with inpatient care and hospital readmission within 30 days.

William Boulding, Seth W. Glickman, Matthew P. Manary et al. · PubMed · 2011 · 549 citations

Patient Satisfaction and Quality of Surgical Care in US Hospitals

Thomas C. Tsai, E. John Orav, Ashish K. Jha · Annals of Surgery · 2014 · 379 citations · Full text

Relationship between patient reported experience (PREMs) and patient reported outcomes (PROMs) in elective surgery

Nick Black, Mira Varaganum, Andrew Hutchings · BMJ Quality & Safety · 2014 · 318 citations · Full text