Educational Intervention Improves Communication Abilities of Nurses Encountering Workplace Incivility

Abstract

Although further research is recommended, this study provided evidence to support the efficacy of an asynchronous provider-directed, learner-paced e-learning educational activity in decreasing incivility and increasing perceived comfort level during critical conversations between nurses. [J Contin Educ Nurs. 2020;51(3):138-144.].