Publication | Closed Access
In bot we trust: A new methodology of chatbot performance measures
317
Citations
38
References
2019
Year
ReliabilityConversational User InterfaceTrust MetricChatbotEngineeringChatbot Performance MeasuresHuman Agent InteractionSocial ComputingComputational TrustTrustHuman-computer InteractionNew MethodologyConversation AnalysisComputer ScienceCommunicationArts
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