IEEE Access · 2019 · 37 citations · 25 references
ComputingMarketingE-commerce SystemsMachine LearningRecommender SystemsKnowledge-based RecommendationOnline RecommendationPersonalizationRecommendation SystemsTrust-aware RecommendationAdaptive RecommendationData AugmentationFine-grained Product ClassificationKnowledge Graph RecommendationKnowledge Graph RepresentationKnowledge Graph-based RecommendationKnowledge-aware RecommendationKnowledge-based Recommendation Systems
E-commerce recommender systems (RSs) can help users quickly find what they need or new products they might be interested in. To continuously enhance user trust in the website, improve page visits and dwell time, and most importantly, increase gross merchandise value (GMV), it is crucial to understand and capture the important information hidden in the data, which has a great impact on user choice. The fashion e-commerce websites can collect the attributes of items and users as well as the user purchase behaviors, but lack the fine-grained classification of the items and the implicit relationship between items and users. This paper focuses on Amazon fashion dataset, one of the most widely used datasets in the fashion field. A differentiated recommendation framework is proposed that provides different recommendation paths for active and inactive users to improve the overall recommendation quality. In the framework, a data augmentation algorithm based on transfer learning is proposed to filter out the irrelevant items and label items with fine-grained tags, and a user-item knowledge graph is built to discover the potential relationship between items and users. Finally, a differentiated recommendation strategy is put forward to make different recommendations for users with different characteristics. The experimental results show that through data augmentation algorithm to improve data quality, factorization machine model produces higher recommendation accuracy, the constructed knowledge graph can alleviate the cold start problem for recommendation, and the differentiated recommendation strategy has achieved better recommendations for both active and inactive users.
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