PLoS ONE · 2019 · 33 citations · 32 references
This study concluded that nearly half of the respondents were willing to use text messages; whereas, majority was reluctant in using video conference and e-mail as a source of communication with healthcare providers. Most of the respondents who were located farther from the health care provider were willing to use video conferencing in case it could save more than 60 minutes of their time.
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A framework for the study of access to medical care.
Lu Ann Aday, Ronald Andersen · PubMed · 1974 · 2.4K citations · Full text