An integrated framework of enterprise information systems in smart manufacturing system via business process reengineering

Abstract

Enterprise information systems play a significant role in the Industry 4.0 era and are the crucial component to realize smart manufacturing systems. However, traditional enterprise information systems have some limits: (1) lack of complete information, (2) only satisfy limited business needs, and (3) lack of seamless integration, business intelligence, value-driven processes, and dynamic optimization. Clearly, the existing enterprise information systems are unable to satisfy the requirements for smart manufacturing systems: (1) autonomous operation, (2) sustainable values, and (3) self-optimization. In addition, smart manufacturing systems have become more efficient and effective, demanding for seamless information flow in enterprise information systems, knowledge, and data-driven accurately decision. Therefore, a new enterprise information systems framework is needed to bridge gaps between the requirements for traditional manufacturing system and smart manufacturing system. In this article, the integrative framework is proposed based on the business process reengineering, lean thinking, and intelligent management methods, with inclusion of six enterprise information systems aspects to provide upgrading guidelines from traditional manufacturing to smart manufacturing. The procedure of this method contains three steps: (1) it identifies requirements and acquires best practices using AS-IS model, (2) it redesigns six aspects of enterprise information systems using TO-BE model, and (3) it proposes a new enterprise information systems framework. Finally, the proposed framework is validated by real cases.