Exploring the effects of leaders’ individualized consideration in extreme contexts

Abstract

Role clarity and trust in leadership are two crucial factors supporting soldiers in coping with uncertainty and imperfect knowledge. The present study examined the effects of leaders’ individualized consideration on both factors in a sample composed of 161 paratroopers from a parachute division of the NATO Airborne Forces. Conditional process modeling revealed that (1) leaders showing individualized consideration increase followers’ role clarity and, in parallel, develop a trusting relationship with them; (2) critical upward communication and perceived workload mediated and moderated these relationships, respectively. The implications of these findings for safety research and their practical applications are outlined.