Calculating Project Management's Return on Investment

TLDR

The paper introduces a procedure and a 5‑level Berkeley PM process maturity model to help managers quantify return on investment for project management. The authors examined PM processes of 38 organizations across four industries, developed a benchmarking procedure and 5‑level Berkeley maturity model, and used them to assess and compare PM process maturity and ROI.

Abstract

This paper describes a procedure that can help managers measure their return on investment for project management (PM/ROI). Current PM processes and practices of 38 different companies and government agencies in 4 different industries or application areas were quantitatively examined. A PM benchmarking procedure was developed and used to assess the PM process maturity of these different organizations. A 5-level Berkeley PM process maturity model is introduced. This information is used to measure the relative sophistication and maturity of different organizations and industries.