Usability Problems on Desktop and Mobile Interfaces of the Moodle Learning Management System (LMS)

Abstract

This research evaluated the usability of Moodle LMS and revealed the usability problems on its desktop and mobile interfaces from the viewpoint of students. A questionnaire was designed and uploaded to Moodle as homework for 155 students who had registered for two courses at one of the universities in Jordan. The results revealed 17 usability problems on Moodle's interfaces. The 17 problems consist of eleven common usability problems which the students identified on both the desktop and mobile interfaces of Moodle; four usability problems which the students identified uniquely on the desktop interface of Moodle; and two usability problems which the students identified uniquely on the mobile interface of Moodle. The results of this research provide useful guidance for academic institutions and universities which use Moodle regarding usability issues that should be addressed on Moodle's interfaces in order to reap the advantages of a usable LMS.