Psychological contract breach and workplace deviance: Does emotional intelligence matter?

Abstract

This study investigated the influence of emotional intelligence on the relationship between psychological contract breach and workplace deviance with feelings of violation. The participants were 232 employees of a Nigerian public sector organisation (125 males and 107 females). The employees completed measures of workplace deviance, psychological contract breach, feelings of violation, and emotional intelligence. Results of the moderated hierarchical multiple regression analysis indicated that psychological contract breach was positively related to feelings of violation and workplace deviance. Emotional intelligence significantly buffered the negative effect of psychological contract breach on feelings of violation and workplace deviance. This implies that emotionally intelligent employees who perceived contract breach are less likely to experience feelings of violation and engage in workplace deviance. Emotional regulation appears to reliably moderate between breach-outcome relationships.