Reduction of Peripartum Racial and Ethnic Disparities: A Conceptual Framework and Maternal Safety Consensus Bundle

Crossing the Quality Chasm: A New Health System for the 21st Century

BMJ · 2001 · 10.8K citations

Nursing, Health Services Administration, Health Systems +15

Effective physician-patient communication and health outcomes: a review.

Moira Stewart · PubMed · 1995 · 4.1K citations

Social Sciences, Communication, Health Communication +14

The Improvement Guide: A Practical Approach to Enhancing Organizational Performance

Quality Management Journal · 1997 · 2.9K citations

Management, Organizational Behavior, Quality Management +16

Levels of racism: a theoretic framework and a gardener's tale

C P Jones · American Journal of Public Health · 2000 · 2.6K citations · Full text

Humanities, Ethnic Studies, Social Psychology +14

Patient-Centered Communication, Ratings of Care, and Concordance of Patient and Physician Race

Lisa A. Cooper, Debra Roter, Rachel L. Johnson et al. · Annals of Internal Medicine · 2003 · 1.4K citations

Management, Health Behavior, Health Communication +13