Concepedia

What obstruct customer acceptance of internet banking? Security and privacy, risk, trust and website usability and the role of moderators

Aboobucker Ilmudeen, Yukun Bao

The Journal of High Technology Management Research · 2018 · 145 citations · 76 references

Open access

Concepts

Customer SatisfactionInternet BankingTechnology Acceptance ModelInteractive MarketingUser AcceptanceManagementUser ExperienceBusinessTrustFintech AdoptionDigital BankingRetail BankingMarketingObstruct Customer AcceptanceWebsite Usability

References

76

Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology

Fred D. Davis · MIS Quarterly · 1989 · 61.4K citations

User Acceptance of Information Technology: Toward A Unified View1

Venkatesh, Davis, Davis · MIS Quarterly · 2003 · 40.2K citations

A primer on partial least squares structural equation modeling (PLS-SEM)

Adrián Leguina · International Journal of Research & Method in Education · 2015 · 18.9K citations

Behavioral Sciences, Multivariate Data Analysis, Social Psychology +15

Technology Acceptance Model 3 and a Research Agenda on Interventions

Viswanath Venkatesh, Hillol Bala · Decision Sciences · 2008 · 7.4K citations · Full text

Innovation Adoption, Education, Technology Adoption +20

Attitude-behavior relations: A theoretical analysis and review of empirical research.

Icek Ajzen, Martin Fishbein · Psychological Bulletin · 1977 · 7.2K citations

Behavioral Entities, Behavioral Decision Making, Social Psychology +16