Concepedia

Abstract

Although considered experts in software implementation, software training consultants are often in leadership roles but have little to no leadership training. Using the dialogic-networked development techniques, five key leadership capacities could be developed in remote-training consultant teams utilizing path-goal theory leadership styles (House & Mitchell, 1974). The leadership capacities include customer service, creativity and innovation, listening and communication, coaching and mentoring, and conflict management (Turner, Chih-Hung, Schroeder, & Johnson, 2016).

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