Complex systems management competency for technology modernization

Abstract

Industrial technology modernization requires solutions to the problems of the complex systems evolution. Entities involved in the process of modernization lack unified centralized control and act as standalone businesses, while stakeholders in the processes pursue their own, all too often conflicting interests. Having to operate amid severe external uncertainty, these standalone businesses act as isolated agents, with their make-up changing at different periods, yet the success of technology modernization depends on their coordinated action. It is critical for the success of the system evolution to have enough highly qualified personnel with expertise and competencies, engineering and economic ones in the first place, that match the complexity of the systems being managed.