Az egészségügyi szakdolgozókat ért agresszív cselekmények kapcsolata szociodemográfiai és munkahelyi tényezőkkel

Abstract

INTRODUCTION: Violence against health care providers is getting more awareness nowadays. This topic is in the focus of international scientific attention also, although in Hungary exact data is lacking. AIM: The present study aimed to assess the correlations between violent acts against health care workers and their effects with different sociodemographic and workplace-related factors. METHOD: A quantitative cross-sectional online survey was conducted enrolling 1201 health care providers. Data were analysed trough chi-square, Kolmogorov-Smirnov, Mann-Whitney and Kruskal-Wallis tests, where appropriate. RESULTS: Verbal and physical aggression was experienced more frequently by nurses who were males, above the age of fifty, working in in-patient care or in 12 hours shifts or constant night shifts. The same groups of health care providers suffered more from the negative emotional consequences of violent acts. CONCLUSIONS: Aggression is a serious problem in the Hungarian health care system, therefore employees have to be prepared for these acts. Orv. Hetil., 2017, 158(6), 229-237.