Concepedia

The Patient Feedback Response Framework – Understanding why UK hospital staff find it difficult to make improvements based on patient feedback: A qualitative study

Laura Sheard, Claire Marsh, Jane O’Hara, Gerry Armitage, John Wright, Rebecca Lawton

Social Science & Medicine · 2017 · 114 citations · 26 references

DOIFull text

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References

26

Managing Legitimacy: Strategic and Institutional Approaches

Mark C. Suchman · Academy of Management Review · 1995 · 12.4K citations

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Managing Legitimacy: Strategic and Institutional Approaches

Mark C. Suchman · Academy of Management Review · 1995 · 9K citations

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Theory Construction in Qualitative Research

Stefan Timmermans, Iddo Tavory · Sociological Theory · 2012 · 3.4K citations

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A theory of organizational readiness for change

Bryan J. Weiner · Implementation Science · 2009 · 2K citations · Full text

2 How Actors Change Institutions: Towards a Theory of Institutional Entrepreneurship

Julie Battilana, Bernard Léca, Eva Boxenbaum · Academy of Management Annals · 2009 · 1.6K citations

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