2016 · 147 citations · 22 references
Language StudiesCommunicationLinguisticsApplied LinguisticsComputational LinguisticsDiscourse AnalysisConversation AnalysisSpeech Recognition
Voice interactions on mobile phones are most often used to augment or supplement touch based interactions for users' convenience. However, for people with limited hand dexterity caused by various forms of motor-impairments voice interactions can have a significant impact and in some cases even enable independent interaction with a mobile device for the first time. For these users, a Mobile Voice User Interface (M-VUI), which allows for completely hands-free, voice only interaction would provide a high level of accessibility and independence. Implementing such a system requires research to address long standing usability challenges introduced by voice interactions that negatively affect user experience due to difficulty learning and discovering voice commands.
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The vocabulary problem in human-system communication
George W. Furnas, Thomas K. Landauer, Louis M. Gomez et al. · Communications of the ACM · 1987 · 1.5K citations · Full text
Computing, Computer Science, Design +15
Maximizing the guessability of symbolic input
Jacob O. Wobbrock, Htet Htet Aung, Brandon Rothrock et al. · 2005 · 411 citations
Shaun K. Kane, Chandrika Jayant, Jacob O. Wobbrock et al. · 2009 · 380 citations
A survey of software learnability
Tovi Grossman, George Fitzmaurice, Ramtin Attar · 2009 · 318 citations
The limits of speech recognition
Ben Shneiderman · Communications of the ACM · 2000 · 281 citations · Full text